Worst ISP in South Africa

My internet has been down for the last three days, and the experience with customer support has been extremely disappointing. When I called in, the representative hung up on me after I asked to have a technician sent out. I was told there was an area outage — yet all my neighbours’ internet is working perfectly fine, proving that information was false.

It’s unacceptable to go this long without service or any real assistance, especially when I’m paying for a connection I can’t use. The lack of honesty and professionalism from support makes this even worse. I expect a prompt resolution and better communication moving forward.