AK
Ansu K
1 reviews | Active since Aug 2016
14 Nov 2020, 12:01
Worst ISP ever
Supersonic line activated on the 3rd of November. Till today there is NO INTERNET connection. Emails and phone calls to Supersonic, even a system engineer sent out to my home and STILL NO INTERNET CONNECTION. Honestly I don't think they know what's happening around them as they keep blaming Vuma although our line is 100% active at Vuma. Supersonic is not able to resolve the issue which leaves me with no other choice than to cancel my fibre with them and get a different ISP who actually knows what's going on. Makes one wonder how they got voted best ISP in 2019... Thank you Supersonic for 2 weeks of pure frustration and extreme irritation.
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Supersonic 's replyOfficial
14 Nov 2020, 12:23Good day, Ansu K
My sincere apology for the inconvenience.
I have requested the project management team to be in contact with you with regard to the matter at hand and to resolve it for you.
Kind Regards
Sandra
My sincere apology for the inconvenience.
I have requested the project management team to be in contact with you with regard to the matter at hand and to resolve it for you.
Kind Regards
Sandra
Supersonic 's reply14 Nov 2020, 12:23
Official
Good day, Ansu K
My sincere apology for the inconvenience.
I have requested the project management team to be in contact with you with regard to the matter at hand and to resolve it for you.
Kind Regards
Sandra
My sincere apology for the inconvenience.
I have requested the project management team to be in contact with you with regard to the matter at hand and to resolve it for you.
Kind Regards
Sandra