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Shane V
1 reviews | Active since Jul 2019
26 Aug 2021, 10:14
Worst ISP ever
Worst customer experience ever.
I have been sending multiple messages over Hello peter and yet to receive a response back.
Supersonic is the worst ISP I ever had. I have been without service for about 15 days yet they still over charge. I supposed to be paying R250 per month, however I was charged R442 which I am not aware of any charges.
I would like this removed asap and I am not willing to pay R250 even as my router was not active until the 15th of August 2021.
Complete lack of service.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
26 Aug 2021, 12:21Good afternoon thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
WN
Warm regards
WN
Supersonic 's reply26 Aug 2021, 12:21
Official
Good afternoon thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
WN
Warm regards
WN
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Shane V's updateReviewer Update
26 Aug 2021, 14:04Thank you.
Can you please tell me when my next payment will be as it shows that account is still blocked. I can attach the screenshot for you
Can you please tell me when my next payment will be as it shows that account is still blocked. I can attach the screenshot for you
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Shane V's update26 Aug 2021, 14:04
Reviewer Update
Thank you.
Can you please tell me when my next payment will be as it shows that account is still blocked. I can attach the screenshot for you
Can you please tell me when my next payment will be as it shows that account is still blocked. I can attach the screenshot for you
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Shane V's updateReviewer Update
26 Aug 2021, 14:05It shows that I have 2 bundles and I only have one and both are red.
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Shane V's update26 Aug 2021, 14:05
Reviewer Update
It shows that I have 2 bundles and I only have one and both are red.
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Shane V's updateReviewer Update
26 Aug 2021, 19:40Please look into my account and check when my next payment is? Also I didn't have service for 15 days this month so please check your system and see when I started using the service. Also I restart my router and still experiencing the same red light issue. This is unacceptable.
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Shane V's update26 Aug 2021, 19:40
Reviewer Update
Please look into my account and check when my next payment is? Also I didn't have service for 15 days this month so please check your system and see when I started using the service. Also I restart my router and still experiencing the same red light issue. This is unacceptable.