jE
jaco E
1 reviews | Active since May 2016
17 Aug 2021, 18:58
WORST ISP
worst isp ever, spent 8 hours holding on the phone, another 3 hours trying to get them to fix my fiber. unresponsive on mails and no one is assisting. WORST ISP. keep the 2 representatives I spoke to keeps blaming my router to be the issue but even without using my router it is still not giving me the speed it should. Every attempt I try and make they just disconnect me calls. I am even unable to cancel my account with them at this stage. I don't know where to turn anymore. I am unable to get reference numbers and the call center agents fail to give me their names.
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Replies (2)
Supersonic 's replyOfficial
17 Aug 2021, 19:01Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l check on your query.
Warm regards
SN
Warm regards
SN
Supersonic 's reply17 Aug 2021, 19:01
Official
Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l check on your query.
Warm regards
SN
Warm regards
SN
jE
jaco E's updateReviewer Update
23 Aug 2021, 14:58Still no working internet? It’s even worst than it was before.
jE
jaco E's update23 Aug 2021, 14:58
Reviewer Update
Still no working internet? It’s even worst than it was before.