Worst ISP, don't go use Supersonic by MTN

I'm currently on hold... 1:06:19 and counting... Trying to get Fibre connection at my mother's place. Went through Vuma because we had a smooth experience with them when I connected my home with Afrihost.

Vuma has done their bit but Supersonic has still not delivered or connected the hardware required to connect. It's been 5 days since the home became fiber ready. My younger brother needs connection to effectively do school work and here we have a division of MTN playing with our time and money. It's infuriating that Supersonic has not bothered to contact me to finalise the connection and more so that they are lying about their call volumes and keeping me on hold for as long as they have. I've exhausted all communication avenues - email (received an automated messaged that the mailbox is unattended - ****** laughable), whatsapp (received automated instructions that led me nowhere), calling (always on hold).

There's no way in hell that we're going to move ahead with a tech company that can't close a sale properly. Imagine, actually having a tech issue. Forget it!

Supersonic by MTN, kindly consider this as cancellation of my order since you are so unreachable and this is my only avenue. I also will not be paying any cancellation fees.