Worst isp, cancelations are impossible, service unprovided and 0 customer service

The worst decision I have ever made was signing my grandmother up for your service. I had the worst experience canceling and now she is having the same issue and she is 90! No body helps her, she out in cancelation notice 45 days ago. You charge her for a service that isn't provided. This company is the absolute worst to grace the world when it comes to customer service. Taking advantage of a 90yr old women is disgraceful! I have called on her behalf, whatsapped and emailed to no reply. I do not know how to help her further and I genuinely believe after my personal experience and now my grandmothers that your company is filled with *********.

Whoever reads this please stay away from supersonic.

If any one can help us resolve this issue, I have proof of cancelation from 45 days ago.

Please contact me via the email address so that I can resolve this issue on behalf of my grandmother. I am disgusted by the new low set by supersonic.