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LK
Leslie K

1 reviews | Active since Mar 2019

02 Sept 2020, 08:35

Worst ISP

Worst experience of my life. Am paying for a subscription which is offline half the time. Been 5 days now and 100 calls later and nobody seems to be able to help with my 'blocked signal'

0
Replies (4)
Supersonic
Supersonic 's reply02 Sept 2020, 09:27
Official
Hello Leslie, 

I do apolagise for any inconvenience caused. I have escalated your complaint to technical support and an agent will be in touch with you as soon as possible to assist. 

Regards,
Sandra 
LK
Leslie K's update02 Sept 2020, 14:09
Reviewer Update
Hi, I was called by an Albert technician. I was not at home to try establish the issue and we agreed he would phone again at 14h00 today when I'm home.. 14h00 has come and gone and I'm still left with no connection!
LK
Leslie K's update02 Sept 2020, 14:27
Reviewer Update
Sandra please get them to sort my issue
Supersonic
Supersonic 's reply02 Sept 2020, 15:43
Official
I have escaslated again - apologies Leslie. 

Regards, 
Sandra