SC
Sheridan C

1 reviews | Active since Sept 2016

01 Sept 2021, 16:49

Worst frustating Service ever

This is the worst service i ever came across. 8 days ago i started getting interruptions on the internet. Nobody knows what to do from Supersonic,i am busy calling everyday with the same problem that is not fixed, hold forever waiting to chat with Tech support and they are clueless.

0
Replies (2)
Supersonic
Supersonic 's reply01 Sept 2021, 17:13
Official
  Good day Sheridan. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla 

Best regards,

Supersonic
Supersonic 's reply01 Sept 2021, 17:33
Official
Hi Sheridan. 
Could you kindly run a speedtest as well as a traceroute and send me a screenshot of both results to ***. 
Kind regards, Nonhlanhla

Best regards,