Worst Experience with an ISP ever

Let me start out with saying I am a Cisco certified network professional, so this is not a person just complaining about a ISP due to their own incompetencies.

1. Received FTLE Router on the Wednesday and Only got it working by the Friday only after about 10 calls.

2. By Monday morning the Sim Card will no longer register on the MTN Networking and have not had internet since .

3. About 20 Calls later 90% of them with *********** Support staff which cannot differentiate between LAN, WAN or WIFI if their life's depended on it. First half of them only want's to search for my profile using my ID number which will not be possible because the account is registered under a business, after explaining to them which takes 5min they can then not pick up my profile using alternative ways because my profile is on their "New" System. Eventually it gets escalated to a supervisor with the promise of calling me back which almost never happens.

Still no internet!!! After 3 Days

I must say I had two of your support staff which were really professional and KUDOS to them, but for the rest. I suggest you either get rid of them of just close your doors and get it over with.

Your Disappointed Customer