FC
Frank C

1 reviews | Active since Apr 2021

26 Apr 2021, 10:20

Worst Cutomer Experience with Supersonic

Worst customer experience ever received from this fibre ISP, have to keep on contacting them regarding the progress of installation and receiving no proper status updates. Been ongoining for over an month. Also not adhering to scheduled installation date and time.

0
Replies (1)
Supersonic
Supersonic 's reply26 Apr 2021, 12:44
Official
Good day Frank,

I do apologize for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you. 
 
Regards, 
Joshua