LC
Lucky C

1 reviews | Active since Mar 2016

02 Feb 2023, 13:29

Worst Customer Support

Supersonic is the worst when coming to Customer Support. You will be on hold for more than an hour, you try WhatsApp line, the agent will just disappear on you. It's bad - you really need to hire competent people for Customer Support. They don,t care.

0
Replies (2)
Supersonic
Supersonic 's reply02 Feb 2023, 13:56
Official
Good Day Lucky,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly advise if your query has been resolved.

Kind Regards,
Supersonic Team.
LC
Lucky C's update03 Feb 2023, 18:48
Reviewer Update
As expected, I have not been assisted. Your Customer Support is the worst. One of your agent just told me to call VumaTel to assist me with something that's got nothing to do with VumaTel.