Worst Customer Service In SA

A one-star rating is too high for its company. Two years ago we moved and notified them a month before that we would be moving. Once in our new home, we waited for four weeks for them to do the installation at our new house. Being sick and tired of their incompetence to do the above we got another provider to sort us out. Still they wanted to bill us, I shared proof that we were happy to stay with them and that the only reason why we moved to another provider was because, they were full of stories to do the new installation (4weeks in our new home, with a month notice that we moved). Now two years later they want their money for the old contract, and both parties have agreed to move on if I take down the negative Google reviews that I left previously. PLEASE DO YOURSELF A FAVOUR AND THINK TWICE BEFORE GETTING INVOLVED WITH THIS LEVEL OF INCOMPETENCE!!!