Worst customer service ever experienced!!!

The most ***! Service I’ve ever experienced in my life. I made payment on the 27th of April and to date I still don’t have internet access. I’ve been taken from pillar to post and told how my funds haven’t been allocated. The one lady Bonolo told me she could see the funds on their side and she escalated the query to Vuma for activation. Guess what nothing happened to date. I followed up the next day and all of a sudden Mpho can’t locate my payment. She asks me to send my bank statement of which I do to prove that I paid.

Guess what!? She still can’t locate the payment and just went mute on me after. I still don’t have internet service from the 27th of April. Today is the 1st of May. My house is at risk for 1 because all my cameras are off thanks to Supersonic and Vuma. 2 I can’t do anything in my house because my house is smart, all thanks to Vuma & Supersonic. Give me my money back so I find another ISP because you suck at after sale services.