WORST CUSTOMER SERVICE

I HAVE RECEIVED THE WORST EVER ONBOARDING EXPERIENCE FROM THIS ISP, AND I HAVEN'T EVEN RESUMED MY SERVICES. THERE'S NO STREAMLINED ONBOARDING. NENE THE ORDER COORDINATOR AND HER TEAM, BUITUMELO, JUDITH, LEBOGANG HAVE SUBJECTED ME TO A TRAINWRECK OF CUSTOMER CARE. WHOEVER IS HEADING SUPERSONIC NEEDS TO BE FIRED, A GOOD PRODUCT IS NOT ENOUGH. THIS CUSTOMER ONBOARDING EXPERIENCE HAS LEFT A BITTER TASTE IN MY MOUTH, AND I WILL NEVER RECOMMEND THEM TO ANYONE SEEKING ISP SERVICES. VUMATEL TECHNICIAN CAME TO SET UP MY CONNECTIVITY, YET I CANNOT ENSUE THE SERVICES, BECAUSE SUPERSONIC CLAIMS TO NOT HAVE MY PROOF OF RESIDENCE,WHICH IS TOTALLY CONTRADICTING VUMATEL'S TECH' VISIT. ITS A PITY THAT MY AREA FIBRE LINE RECOMMENDED SUPERSONIC AS HAVING THE BEST CONNECTION AND A MONTH TO MONTH SERVICES SUITS MY NEEDS. SO ITS BECAUSE OF THIS THAT I NEED TO STOMACH WHAT WOULD SHOULD OTHERWISE BE RANKED THE WORST SERVICE I'M ENDURING FROM A COMPANY IN MY LIFE.