RN
Ruanda N
1 reviews | Active since Aug 2018
18 Mar 2020, 17:32
Worst customer care ever!
Worst customer service ever....the only why to communicate is via WhatsApp... and even there you don't get a reply....you are just ignored!!!!!!!! They capped me... and say I have used 200g...in 18 days.....no way my devices shows differently.... don't they know our devices can show us our usage????? Think I should change service provider. We pay thousands for nothing!
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Replies (1)
Supersonic 's replyOfficial
19 Mar 2020, 00:40(As per Email Sent)
Good-day Ruanda
Please find attached your hourly usage this might help identify usage patterns and who might have used the data.
Your data will never disappear, someone has definitely used it.
Hope this helps.
Bright regards,
The Supersonic Team
Good-day Ruanda
Please find attached your hourly usage this might help identify usage patterns and who might have used the data.
Your data will never disappear, someone has definitely used it.
Hope this helps.
Bright regards,
The Supersonic Team
Supersonic 's reply19 Mar 2020, 00:40
Official
(As per Email Sent)
Good-day Ruanda
Please find attached your hourly usage this might help identify usage patterns and who might have used the data.
Your data will never disappear, someone has definitely used it.
Hope this helps.
Bright regards,
The Supersonic Team
Good-day Ruanda
Please find attached your hourly usage this might help identify usage patterns and who might have used the data.
Your data will never disappear, someone has definitely used it.
Hope this helps.
Bright regards,
The Supersonic Team