Worst Customer Care Company

In April 2020 I signed with Vuma who connected my Optic Fiber. The service provider is Supersonic. On 28 April I received an email with my account details. I responded to the email with my banking details requesting that monthly deductions must be made. On 8 May 2020 I noticed I had no Internet connection. I contacted Supersonic various times to re-connect me. They said they will send me a link which will assist me to re-connect. I'm still waiting for the link which will connect me up. Thus far the simple solution to connect me up has not materialised. They are so far the most *********** company I've ever dealt with. Up to today I'm still not connected. PS: I was happy with the Internet speed when I was still connected. The only person who responded to my email was Mariska Swaybey. My account number is S***