WORST COMPANY EVER!!!!!!! DO NOT USE THEM WHEN IN AN EMERGENCY SITUATION

WORST SERVICE EVER!!!!!

I called in on the 11th of October 2021 and requested a fiber line, I was told that it would take a maximum of two weeks to have it working. I was then told that Vumatel would come and install the fiber line and then supersonic would come and deliver the router.

On the 30th Vumatel did come and deliver their device by then it was already 6 days after the due date. After that, you would assume Supersonic would try and speed things up on their end but unfortunately, I have been calling every day ever since to have my router delivered by supersonic, and today being the 9th of November I still don't have my router. I have been calling and emailing every day since the 30th practically begging them to have my router delivered. Every person that I found promised to call me back with feedback, put me on hold, or even cut the line. All my endless emails of me begging and explaining that I was on the verge of losing my job as I work online were left unanswered.

I am literally writing this with so much pain because this is the company I chose and I am paying so much for that decision. if you ever get anywhere near this joke of a company.... RUN AS FAST AS YOU CAN