JE
Jakobus E
1 reviews | Active since Jun 2022
24 Jun 2022, 12:43
Worst company ever
Worst company ever! Three days without service, they state that it is a problem on their end and that somebody will come to site to restore, but this never happens. Does not help to call their call centre, not reference numbers given, every time you are told to hold and then they simply cut the call.
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Replies (1)
Supersonic 's replyOfficial
24 Jun 2022, 14:08Good day, Jakobus,
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our contact centre. We are taking this incident seriously and appropriate corrective measures are being implemented to prevent future recurrence.
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our contact centre. We are taking this incident seriously and appropriate corrective measures are being implemented to prevent future recurrence.
I am arranging for a technician to do an onsite and I will revert with feedback as soon as possible.
Kind regards,
AM
AM
Supersonic 's reply24 Jun 2022, 14:08
Official
Good day, Jakobus,
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our contact centre. We are taking this incident seriously and appropriate corrective measures are being implemented to prevent future recurrence.
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our contact centre. We are taking this incident seriously and appropriate corrective measures are being implemented to prevent future recurrence.
I am arranging for a technician to do an onsite and I will revert with feedback as soon as possible.
Kind regards,
AM
AM