1 reviews | Active since Sept 2019
Worst company ever
I signed up with Supersonic in Feb 2021. It is now May and I still do not have access to fibre as they cannot activate it. I phone all the time and no helps me. The staff are so rude and always ready to transfer you, put you on hold and never resume the call or end up just cutting the call. They promise to call you back but they never do. And I see that many reviews say this!
I now asked for a cancellation of contract (even though I have no access to fibre?) and still no one has gotten back to me. So I am stuck with no fibre as Supersonic fails to activate my wifi or cancel it. I cannot wait for them to cancel so I never have to communicate with them again! Please STAY AWAY people.
@Supersonic please cancel my contract so I can move far away from you guys!!!
We sincerely apologise for the delay in getting your fibre up and running. One of our agents is going to look into your issue and and contact you as soon as possible.
Kind regards
Patience
We sincerely apologise for the delay in getting your fibre up and running. One of our agents is going to look into your issue and and contact you as soon as possible.
Kind regards
Patience
