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Natalie S
1 reviews | Active since Sept 2019
10 May 2021, 20:27
Worst company ever
I left a review a month ago, Supersonic responded saying they will fix the problem. And a month later I still did not receive feedback from them. I signed up with Supersonic in February. It is now May and they have still not been able to activate my fibre. I call often and their staff are extremely *********** and never help. I am now struggling to cancel my subscription even though my fibre is not even active/working! @Supersonic pleeeeease cancel my subscription so i can be done with you guys. This is so depressing honestly. Please do not say you will call me back or fix it as it never happens. PLEASE JUST CANCEL MY SUBSCRIPTION
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Replies (1)Supersonic 's replyOfficial
10 May 2021, 21:09Good Natalie,
My sincere apology for the inconvenience caused. I have contacted the cancellation agent and requested for them to be in contact with you to confirm the cancellation.
Regards,
Joshua
My sincere apology for the inconvenience caused. I have contacted the cancellation agent and requested for them to be in contact with you to confirm the cancellation.
Regards,
Joshua
Supersonic 's reply10 May 2021, 21:09
Official
Good Natalie,
My sincere apology for the inconvenience caused. I have contacted the cancellation agent and requested for them to be in contact with you to confirm the cancellation.
Regards,
Joshua
My sincere apology for the inconvenience caused. I have contacted the cancellation agent and requested for them to be in contact with you to confirm the cancellation.
Regards,
Joshua
