BT
Bianca T

1 reviews | Active since Jan 2021

11 Jan 2021, 13:52

Worst co to make use of in terms of service!!!!!!!!!!!

So this will teach me to come here first before committing to do business with a useless co.y exact complaint is basically the only problem they have. SERVICE!!!! they dont contact you they dont phone you back they cant transfer you to the person assigned to your profile because? Uhm for a co dealing with wifi and telecommunications they apparently dont have phones or airtime. I have been phoning and phoning. They have not rendered any service to me but every single day i get to speak to four to 5 different people. Lucky me! What a waste of time. Doesn’t help promising a service but the people going to the office everyday. Dont actually worK. Bernadine assigned to work with my profile vannot take calls and cannot phone you this has been the worst experience as i have only received service from openserve and ram. Supersonic has dan sh*t!!!!

0
Replies (4)
Supersonic
Supersonic 's reply11 Jan 2021, 13:59
Official
Good day Biance T.

My sincere apologies for the unsatisfactory service your have received. We will follow up on your behalf and resolve this for you.

Kind regards.

Sandra.
BT
Bianca T's update11 Jan 2021, 14:12
Reviewer Update
Ja lets see of someone actually phones me
BT
Bianca T's update11 Jan 2021, 15:40
Reviewer Update
Again no response from any of you! Shocking
BT
Bianca T's update12 Jan 2021, 12:37
Reviewer Update
again no one has phoned me back your response without making any contact with me is that you can see i am connected???? thank you captain obvious, its because i phoned in AGAIN. word of advice, let everyone sitting there go because they are not working. i think you only need VUMA FROM TECH SUPPORT AS HE IS THE ONLY ONE WORKING!! HE IS THE ONLY PERSON WHO CONTACTED ME BACK AND ACTUALLY RESOLVED MY PROBLEM AS FOR THE REST....SUPERSONIC IS WAISTING THEIR MONEY. THANK YOU VUMA, YOU DID WHAT YOU SAID YOU GOING TO DO!!!!