Worst after Sales service

Man o man, pathetic professional service. When I signed up there were no hassles and everything went smoothly.

I have been trying to leave supersonic for another internet service provider since May.

After 5 calls and waiting on the line, they finally cancelled and stopped my Internet at the end of July.

They have, however, not released my line so I cant go onto another isp and I don’t have internet. It seems like either gross apathy/incompetence or a concerted effort to make cancelling an almost impossible task.

Note: this comes from a customer who not for a single month ever missed a payment.