Worse than Eskom.

The internet provision is fine but should anything be wrong the customer service is shocking! The whatsapp tech group is so understaffed, sometimes takes 5 hours for someone to respond. I left a "please call me" message on the website several times, no one ever called me back. Don't ever think a case number means anything!!! Even cancelling the contract left me with no internet for 3 days because they didn't cancel the line. When I had been promised a call back it never happened. When I requested the new lower rate, took 4 months and still no change in billing despite monthly requests. This company took years off my life, I would still look 16 if it weren't for them.