Worse Service ever!!!!!

I lodged my cancellation on the August, I was told it's a month notice period. It's the 21st October my issue has not been resolved.

I have have probably called this useless call centre over 20 times and I have been sent from pillar to post. I have been promised that my issue is being attended to, and still today I an waiting for any shredd of movement on my request.

The most annoying part I get told that you can't contact the cancellation department, what nonsense is that.

It's the worse ever service I have received in my life.. sort out your processes.