AN
Aliecia N

1 reviews | Active since Jul 2011

01 Jun 2021, 10:21

Worse service ever

Supersoni is the worse service provider. We forever have problems with them. The wifi is forever going down and when you call them to find out what is going on they tell you they don’t know. They have to log a ticket. When you then call back to follow up on the “ticket” you get put on hold for 45mins with no answer or help. They don’t give a dam about you. For me who is a person that works from home and every second that I don’t have wifi I am losing money. Come the end of the month when I don’t have money to pay my bills because I sat without wifi. You tell them that they actually tell you they can’t do anything. F@#king worse people even

0
Replies (2)
Supersonic
Supersonic 's reply01 Jun 2021, 12:27
Official
Good day Aliecia. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly allow me a moment to investigate and I will provide feedback. 
Kind regards, Nonhlanhla 
AN
Aliecia N's update09 Jun 2021, 10:54
Reviewer Update
Good Day Nonhlanhla

Please can you explain to me why this is happening again. I have no wifi!!! This is becoming madness. it’s not even a week and I am sitting again not being able to work