CM
Cidat M

1 reviews | Active since Jun 2011

29 Nov 2022, 11:31

Worse ISP's and network providers ever, MTN and the gang of Supersonic

Have a account with Supersonic where I get my internet via MTN, ****is service you could ever received network is slow the, always down been logging calles with supersonic who advised its at MTN 5 time no resolution no feedback all the agents say is f#cken sorry, well I am so that you sorry bladdy idoits. I have been have networks issues for the last 2 weeks, why pay for service and you dont get it... like I said its always the same story the Towers are down *** man towers got battery, Also I have over 300night time gig that disappears and I was told I use it ... are your be***... its selfdom I wake up and night to use the data, I work from home for an overseas company from 4 to 12 that the time the most of ttthe data gets used.... I want my data back and I wants this *** service rendered to be sorted out, Yersterday 28th I had no connection what so ever I need this sorted and a response with a ways forward because should I loose this job you guys are to blame because I am paying for a service to feed my F#cken family, will also be excalating this to Independent Communication Authority of South Africa (ICASA) danko. Laat my vinnig week... or.....!!!!!??????

0
Replies (6)
Supersonic
Supersonic 's reply29 Nov 2022, 12:07
Official
Good Day Cidat,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we will look into the matter and provide you with feedback.

Kind Regards,
Supersonic Team,
CM
Cidat M's update30 Nov 2022, 08:02
Reviewer Update
No I apologise that you apologizing does not help my service and you
CM
Cidat M's update30 Nov 2022, 08:05
Reviewer Update
I have called you guys more that 7 times same story SS***
you mentioned its been logged with MTN you waiting for feedback Ka k man
CM
Cidat M's update30 Nov 2022, 09:03
Reviewer Update
Did you even ready my query ... really ... are you dom
CM
Cidat M's update30 Nov 2022, 09:03
Reviewer Update
read my query
CM
Cidat M's update30 Nov 2022, 09:04
Reviewer Update
let me do it again,

Have a account with Supersonic where I get my internet via MTN, Worse is service you could ever received the network is slow and sometimes I dont received any network, its always down been logging calls with supersonic who advised its at MTN 6 times with no resolution no feedback, all the agents say is we sorry, well I am sorry that they sorry idoits. I have been having networks issues for the last 3 weeks, why pay for service and you dont get it... like I said its always the same story the towers are down busll**** man the towers have backup batteries, Also I have over 300night time gig that disappeared into thin air and I was told I use it ... are they be***... its selfdom I wake up and night to use the data, I work from home for an overseas company from 4 to 12 evey night that's the time the most of the data gets used and off course weekends but never at night .... I want my data back restored and I wants this service rendered to be sorted out and honour, few days ago I had connection what so ever and my downtime aws 7 hours of no internet that my money gone and I and get fired for this I need this sorted and a response with a way forward to mitigate this issue from both MTN and Supersonic because should I loose this job they are to blame because I am paying for a service to feed my family, if this is not done I will go to the courts and find a ways to get compensation should I loose my job,