JS
Johan S
1 reviews | Active since May 2020
07 Oct 2021, 11:20
Wifi Supersonic poor service
I have been without any wifi since Friday the 1 October 2021.After many calls ( in total 1hr25 ) on the phone holding the line my problem is still not resolved and they keep on saying " sorry sir did you not get feedback"
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Replies (2)
Supersonic 's replyOfficial
07 Oct 2021, 11:39Good day Johan S
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Supersonic 's reply07 Oct 2021, 11:39
Official
Good day Johan S
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
JS
Johan S's updateReviewer Update
07 Oct 2021, 12:39I have asked since Friday to send a technician as the file line is off.
I have explained in detail the lights on the router but what was captured on your system is not what we discussed a the technical team have not been there untill now.
I have explained in detail the lights on the router but what was captured on your system is not what we discussed a the technical team have not been there untill now.
JS
Johan S's update07 Oct 2021, 12:39
Reviewer Update
I have asked since Friday to send a technician as the file line is off.
I have explained in detail the lights on the router but what was captured on your system is not what we discussed a the technical team have not been there untill now.
I have explained in detail the lights on the router but what was captured on your system is not what we discussed a the technical team have not been there untill now.