LH
Lynn H

1 reviews | Active since Oct 2014

15 Mar 2021, 10:50

Wifi down for days. Worst service provider.

Worst service provider. I was with Nepic until they sold over to Supersonic. My wifi has never had so many issues. I’ve have not had Wifi for days. My invoice isn’t even sent to me even after I requested an email address change and they had my address wrong!

0
Replies (2)
Supersonic
Supersonic 's reply15 Mar 2021, 14:32
Official
 Good day, Lynn.

My sincere apology for the inconvenience caused. may you kindly provide me with the account holder's ID number in a private message so I may further assist.

Kindest regards,
Joshua 
LH
Lynn H's update19 Mar 2021, 10:45
Reviewer Update
Thank you Joshua and Chantel for sorting my wifi issues out so fast, I have my new router and it’s simple to set up.