YV
Yvonne V

1 reviews | Active since Nov 2013

15 Mar 2021, 11:09

Wifi

This is the worst service provider ever. If there is one month with wifi everyday it can maybe be counted on one hand, and now, 4days without any wifi. Was with nepic until they sold it to supersonic. You pay for having WHAT..no wifi. They promised to bring a new router and sim card, still waiting, and now their phone is not available. What a useless service provider...no stars for them...

0
Replies (11)
Supersonic
Supersonic 's reply15 Mar 2021, 14:45
Official
Good day, Yvone.

My sincere apology for the inconvenience and frustrations caused by the current outage.

Kindest Regards 
YV
Yvonne V's update17 Mar 2021, 09:40
Reviewer Update
Morning
I have not yet received an sms or phone call to say that the router will be delivered. I have called close to 50 times and today i was told my information was not yet confirmed..address and phone nr...how many time do i have to give it. This is unacceptable.
Please escalate this issue and have it resolved today!!!!
YV
Yvonne V's update17 Mar 2021, 10:42
Reviewer Update
Thank you
will they get in contact with me..hopefully on the 082 nr I gave them
YV
Yvonne V's update17 Mar 2021, 11:07
Reviewer Update
This is the response for today on the RAM website

I Dont live in ISANDO!!!!!
WHERE IS MY STUFF????????

17 March 202105:05 | OUT FOR DELIVERY IN Isando, Johannesburg (Returned on RTSISA-***9).
YV
Yvonne V's update17 Mar 2021, 11:43
Reviewer Update
i was told that the account holder must do the delivery request. AFTER ALL MY PHONE CALLS
he will call and do it

YV
Yvonne V's update17 Mar 2021, 12:07
Reviewer Update
No to worry, everything is sorted out

Thank you
YV
Yvonne V's update17 Mar 2021, 13:13
Reviewer Update
Your welcome
YV
Yvonne V's update17 Mar 2021, 15:03
Reviewer Update
Hi Joshua
me again, please check for me is there is new waybill out, he gave the auth to have it delivered to my house.. account s***
thanks

YV
Yvonne V's update17 Mar 2021, 17:05
Reviewer Update
Thank you
YV
Yvonne V's update18 Mar 2021, 08:39
Reviewer Update
Morning

sorry to bother you again, please can you check if the parcel is released and will be send today
thank you
YV
Yvonne V's update18 Mar 2021, 10:43
Reviewer Update
Hi
Thank you