JvdW
Johann van der Westhuizen

1 reviews | Active since Aug 2011

17 Jun 2022, 11:42

Why is my services just cancelled???

Hi,

For some reason SuperSonic cancelled my services, why? I've not requested for any cancellations.

Please get back to me ASAP!

Thanks.

0
Replies (3)
Supersonic
Supersonic 's reply17 Jun 2022, 11:58
Official
Good Day Johann, Thank you for reaching out to Supersonic. I will be looking into your query and provide feedback. Kind Regards LB
Supersonic
Supersonic 's reply17 Jun 2022, 11:59
Official
HI Johann, A new order has been sent to Vumatel to reactivate the services. Kind Regards LB
Supersonic
Supersonic 's reply17 Jun 2022, 12:53
Official
Hi Johann It seems like when your order was placed on the 21st of July 2021, the system auto populated the cancelation date to the 14th June 2022. I do apologize for the inconvenience caused. I have sent the new order number to Vumatel for activation. Kind Regards, LB