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Oliver M
1 reviews | Active since Dec 2017
05 Feb 2021, 14:17
WHY DO YOU HATE YOUR CLIENTS?
Today will be 48hrs since sim was to be activated. Nothing! Spoke to call centre numerous times, no joy. Told by agent Rebecca Naicker that manager Kunene Zuma will call & resolve this matter. Nothing! Y is your service so terrible? Case- CAS-408415-G5M3K6 Called again today, was told that Michelle Theron was allocated to activate my services and has not done so I MUST wait..as if they are doing me a favour. I am beyond appalled by supersonic and affiliate MTN, this blatant disregard for their clients is shocking. I regret every second signing up with them and I will do my best to let as many as I can know to stay away from them
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Oliver M's updateReviewer Update
05 Feb 2021, 15:16After 2days of excuses from u it emerges that a Michelle Theron has my query&is doing absolutely nothing with it. Can u get your *********** staff to do their job, is that too much to ask? If M Theron is unavailable does your business come to a standstill?
OM
Oliver M's update05 Feb 2021, 15:16
Reviewer Update
After 2days of excuses from u it emerges that a Michelle Theron has my query&is doing absolutely nothing with it. Can u get your *********** staff to do their job, is that too much to ask? If M Theron is unavailable does your business come to a standstill?
Supersonic 's replyOfficial
05 Feb 2021, 16:32Good day, Oliver
My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments to resolve the matter.
Kindest Regards,
joshua
My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments to resolve the matter.
Kindest Regards,
joshua
Best regards,
Supersonic 's reply05 Feb 2021, 16:32
Official
Good day, Oliver
My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments to resolve the matter.
Kindest Regards,
joshua
My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments to resolve the matter.
Kindest Regards,
joshua
Best regards,