DO
Deniel O

1 reviews | Active since Feb 2022

25 Apr 2023, 15:47

WHY DO I EVEN BOTHER???????????

Im back, clearly Supersonic needs salvation...

You messed up my account, you charging me way too much and I made an arrangement with someone for the account not to be closed...

Now im going to try and be civil in this message ..

I want to be removed from your system and I will not pay for anything because inconvenience me every month .. And I don't have the patience to sit and let this **** happen...

Now im really tired of emailing managerw, cpmultants accounting staff it's at a point where I want you cancelled and I will find a service provider that actually does not inconvenience me...

I don't want a call asking anything I want you to cancel my subscription and I will not pay the balance..

Im not going to let this slide, I swear I'm fed up now!!!!

You ****ed **** up anyway...

0
Replies (3)
Supersonic
Supersonic 's reply25 Apr 2023, 16:05
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
DO
Deniel O's update25 Apr 2023, 19:09
Reviewer Update
I should be expecting a call early in the morning... My entire house runs on the network which is very frustrating and if I idiot and I did not pay that would be wrong of me...

But im paying...

Honestly if my coloured self was not so tired of the load shedding I would be at your building at 14th in Roodepoort because this has gotten out of hand...

And im done...


DO
Deniel O's update26 Apr 2023, 10:14
Reviewer Update
Still waiting and no1 has even called... You guys are honestly a mistake I should have thought twice before agreeing to your network... And I have my exams and school happening if I dont submit assignments and things I will sue you guys cause it seems to be the way to go in SA these days as you are causing am inconvenience and the fact that one still not been contacted is worse annoying...