NK
Nkosana K

1 reviews | Active since Mar 2018

29 May 2023, 08:15

Where are the agents!

Good day:

I have been trying to communicate with you through both Twitter and Instagram. You have not been replying to your DMs.

0
Replies (2)
Supersonic
Supersonic 's reply29 May 2023, 11:10
Official
Good day, Nkosana, 
On behalf of Supersonic, I sincerely apologise for the negative experience. Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your social media handles as well as a description of your query so we can assist you.
Kind regards,
AM
Supersonic
Supersonic 's reply29 May 2023, 11:29
Official
Y'ello, we are currently experiencing a surge of inquiries as a result of load-shedding and that causes a delay in our response to assist you. we sincerely apologize for the delayed response we will try to respond to your queries soonest.