TN
Thulisile N

1 reviews | Active since Feb 2016

05 Oct 2021, 12:50

Whatever you do don't use supersonic.

you are the worst service provider by far, in the past 12 months this is my third formal complaints against the company. I ask to relocate and then you decide to open a new account for me. This is pure incompetence by far, now I have slow speed. I am suppose to be working but I am on the line with you.

0
Replies (3)
Supersonic
Supersonic 's reply05 Oct 2021, 12:51
Official
 Good day Thulisile. 
Thank you for reaching out to Supersonic. Kindly be advised that i will be looking into your query. 
Kind regards, Nonhlanhla
 
TN
Thulisile N's update05 Oct 2021, 12:53
Reviewer Update
This is exactly what you said the last time. I am going to lodge a formal complaint against the company. My current speed is 3mb upload and download speed. I am sick and tired Supersonic's incompetence.
TN
Thulisile N's update05 Oct 2021, 13:23
Reviewer Update
I have sent you an email and did not get an acknowledgement