DB
Danie B
1 reviews | Active since Aug 2021
09 Sept 2021, 10:44
Whatever you do don't get Supersonic!
Whatever you do just don't get Supersonic!!!!!!!
Saw a better package with Afrihost so wanted to cancel with SS took forever! finally got it cancelled then they wouldn't release my line! Finally, I couldn't do without the internet and had to make a plan so I asked them to reinstate my line but upgrade it to 1000/200, well now it's been 10 days and still no upgrade.
I'm calling them every day and this takes 1 hour yes 1 hour of my day but no upgrade!!!
Helpful (0)
Replies (9)0
Replies (9)
Supersonic 's replyOfficial
09 Sept 2021, 10:53Good Morning Danie B
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 10:53
Official
Good Morning Danie B
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Best regards,
DB
Danie B's updateReviewer Update
09 Sept 2021, 10:56Thank you for your reply, standing by for your reponse.
DB
Danie B's update09 Sept 2021, 10:56
Reviewer Update
Thank you for your reply, standing by for your reponse.
Supersonic 's replyOfficial
09 Sept 2021, 11:17Hi Danie, I have tried calling you but the call was not answered kindly provide me a time i should give you a call.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 11:17
Official
Hi Danie, I have tried calling you but the call was not answered kindly provide me a time i should give you a call.
Regards
SN
Regards
SN
Best regards,
DB
Danie B's updateReviewer Update
09 Sept 2021, 11:19I have not received a call, are you using ***?
DB
Danie B's update09 Sept 2021, 11:19
Reviewer Update
I have not received a call, are you using ***?
DB
Danie B's updateReviewer Update
09 Sept 2021, 11:20Please use ***
DB
Danie B's update09 Sept 2021, 11:20
Reviewer Update
Please use ***
Supersonic 's replyOfficial
09 Sept 2021, 11:38Danie B, My apologies i had called *** instead of ***, I will call you shortly.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 11:38
Official
Danie B, My apologies i had called *** instead of ***, I will call you shortly.
Regards
SN
Regards
SN
Best regards,
DB
Danie B's updateReviewer Update
09 Sept 2021, 11:44Still no call.
DB
Danie B's update09 Sept 2021, 11:44
Reviewer Update
Still no call.
Supersonic 's replyOfficial
10 Sept 2021, 17:04Hi Danie, Can you please confirm if the new router you got is working perfectly ?
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply10 Sept 2021, 17:04
Official
Hi Danie, Can you please confirm if the new router you got is working perfectly ?
Regards
SN
Regards
SN
Best regards,
DB
Danie B's updateReviewer Update
13 Sept 2021, 06:50All sorted! thank you Supersonic!
DB
Danie B's update13 Sept 2021, 06:50
Reviewer Update
All sorted! thank you Supersonic!