JN
Jenet N
1 reviews | Active since Sept 2022
10 Feb 2024, 16:50
What an inconvenience!
My connection has been up and down the last two days. All I have heard is they will escalate it to another department. I work from home, it's a struggle. Oh by the way, they are only available from 8AM to 8PM, no after hours support nothing. If you cannot catch them by then you are stranded. Don't bother with this ISP, they don't give a two cent
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
10 Feb 2024, 17:05Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Supersonic 's reply10 Feb 2024, 17:05
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
JN
Jenet N's updateReviewer Update
10 Feb 2024, 18:43Well, guess what. Your agent did call me but dropped the call as soon as i said Hello
JN
Jenet N's update10 Feb 2024, 18:43
Reviewer Update
Well, guess what. Your agent did call me but dropped the call as soon as i said Hello
JN
Jenet N's updateReviewer Update
12 Feb 2024, 09:59Can someone call me to cancel my contract because this is utter gibberish now!
JN
Jenet N's update12 Feb 2024, 09:59
Reviewer Update
Can someone call me to cancel my contract because this is utter gibberish now!