what a waste of time

I use the LTE service,which I have not been able to access since monday afternoon.I have phoned and phoned and phoned, been put on hold ,put on hold, put on hold;told to top up, which I did ;press reset button,which I did and today I am told it's MTN's network that is a problem and they don't know what to do about it!!!!! just deciding who to move to,Screamer,Vodacom or Afrihost.