rL
riaan L

1 reviews | Active since May 2014

01 Jun 2021, 17:29

Well I gave it a try irrespective of the reviews...

Well, quick to sing you up, but hell man what a terrible transition

Signed up in mid May, My current fibre providers service ended 31st May. You came out installed the routed in 2days, this being mid may... all my issues got sorted... Now the 1 June you are suppose to take over the account and guess what.... nothing works nd to be honest your service and call center sucks big time, no one seems to know what to do, apart from chowing my airtime... There was one gentleman in Billing that did more than our so to say "technical" team..

Please can we rather discuss parting ways as this is seriously pathetic

0
Replies (1)
Supersonic
Supersonic 's reply02 Jun 2021, 13:14
Official
Good day Riaan, We apologise for this. Can you please provide me with your Supersonic account number so that i can investigate ? SN