JB
Johannes B
1 reviews | Active since May 2020
22 Jan 2022, 17:21
Weak service.
I have reported my fibre internet connection is not working around 12h45 and it's the second time this week this is happening and consultant have promised to find out and give feedback whis haven't happend so this is poor service as I am without internet service from 06h00 allready without it being rectified. Between Supersonic and linkafrica I get ignored by both and problem does not get rectified.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
22 Jan 2022, 19:10Good day Johannes B
We apologise for the frustration caused, please note that i am looking into your query and will revert back to you shortly.
Regards
SN
We apologise for the frustration caused, please note that i am looking into your query and will revert back to you shortly.
Regards
SN
Supersonic 's reply22 Jan 2022, 19:10
Official
Good day Johannes B
We apologise for the frustration caused, please note that i am looking into your query and will revert back to you shortly.
Regards
SN
We apologise for the frustration caused, please note that i am looking into your query and will revert back to you shortly.
Regards
SN
JB
Johannes B's updateReviewer Update
24 Jan 2022, 17:51It's now 3 days in struggling with Supersonic weak service .their agent Sylvesrer Ndoro have tried but still my problem is not resolved as he booked a ticket with Link Africa but up to now nothing have either been done by supersonic or Link africa both are weak service providers as I am seriously looking now for a new ,service provider as both companies don't know what the word mean I come to the conclusion that solong I book a ticket with Link africa there is no need for me to follow up so both supersonic and Link africa for me is equally useless .
JB
Johannes B's update24 Jan 2022, 17:51
Reviewer Update
It's now 3 days in struggling with Supersonic weak service .their agent Sylvesrer Ndoro have tried but still my problem is not resolved as he booked a ticket with Link Africa but up to now nothing have either been done by supersonic or Link africa both are weak service providers as I am seriously looking now for a new ,service provider as both companies don't know what the word mean I come to the conclusion that solong I book a ticket with Link africa there is no need for me to follow up so both supersonic and Link africa for me is equally useless .