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Siphiwe S
1 reviews | Active since Jun 2021
08 May 2023, 16:11
Waste of time and money using their services
So i took a AirFibre package with them and their service its always down every other week and now I'm currently on 6 days without internet and their technical support team is very useless I regret using their services and will not recommend anyone to use them in future
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Replies (3)
Supersonic 's replyOfficial
09 May 2023, 11:55Good Day Simphiwe,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Please note that we are looking into your query and we will provide you with feedback.
Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Please note that we are looking into your query and we will provide you with feedback.
Regards,
Supersonic Team
Supersonic 's reply09 May 2023, 11:55
Official
Good Day Simphiwe,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Please note that we are looking into your query and we will provide you with feedback.
Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Please note that we are looking into your query and we will provide you with feedback.
Regards,
Supersonic Team
Supersonic 's replyOfficial
09 May 2023, 12:17Good day. We apologize for the sort of experience you have had with our Air Fibre services. The issue with the Base Node has been escalated to the relevant persons and a technician is to be sent out. The supersonic Team.
Supersonic 's reply09 May 2023, 12:17
Official
Good day. We apologize for the sort of experience you have had with our Air Fibre services. The issue with the Base Node has been escalated to the relevant persons and a technician is to be sent out. The supersonic Team.
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Siphiwe S's updateReviewer Update
09 May 2023, 16:14It's been 6 days now being told the same thing everytime without any change
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Siphiwe S's update09 May 2023, 16:14
Reviewer Update
It's been 6 days now being told the same thing everytime without any change