GM
Gabrielle M
1 reviews | Active since May 2020
22 Mar 2021, 22:54
WASTE OF MONEY!
I'm extremely frustrated at this point. I've spent close to a R1 000 for data this weekend because my Internet has been down since Friday. I have called in multiple times and everytime I get told something different. No one sticks to SLA and no one gives feedback even when it's requested. Why am I paying for the product and still having to fork out money for data and getting bad service on top of that? Absolutely ridiculous at this point! Sort this problem out urgently.
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Replies (2)
Supersonic 's replyOfficial
23 Mar 2021, 10:10Hello Gabrielle M,
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant departments to get a resolution.
Regards,
Joshua
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant departments to get a resolution.
Regards,
Joshua
Supersonic 's reply23 Mar 2021, 10:10
Official
Hello Gabrielle M,
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant departments to get a resolution.
Regards,
Joshua
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant departments to get a resolution.
Regards,
Joshua
GM
Gabrielle M's updateReviewer Update
23 Mar 2021, 21:34Still no one has contacted me to assist?! I've called in 3 times today and they keep saying someone will get back to me. The SLA is 48hrs and we are past that.
GM
Gabrielle M's update23 Mar 2021, 21:34
Reviewer Update
Still no one has contacted me to assist?! I've called in 3 times today and they keep saying someone will get back to me. The SLA is 48hrs and we are past that.