1 reviews | Active since Sept 2016

06 Oct 2022, 14:19

Very Slow Internet speeds

I am having this internet speed connection issues on daily basis and it seems your technicians dont have a clue on how to solve the problem.. I am being told to switch off the router for 45 minutes. how do I even do that? i am running a small business which is very dependent on reliable internet... but lately I am always on the phone with your technicians or your Whatsapp that you only respond after two hours... The technicians name is Sisanda

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Replies (3)
Supersonic
Supersonic 's reply06 Oct 2022, 14:55
Official
Hi there, we have noticed your comment and would certainly like to assist you with any unresolved queries you may have. Kindly provide me with a detailed description of your current query and I will assist as best I can.
Supersonic
Supersonic 's reply06 Oct 2022, 17:00
Official
Good day, thank you for reaching out to supersonic. My sincere apologies for the frustration caused.
Supersonic
Supersonic 's reply06 Oct 2022, 17:01
Official
Can you kindly confirm your address so that we can check the towers .