Very poor service, does not provide feedback and internet connection is not stable

Hi Bantse

Please note my connection is still offline since this morning Any feedback regarding this matter???

FYI

We have been experiencing very bad connection on the MTN NETWORK for the past few weeks.We always have to wait for days for the problem to be solved, the super tech or support engineers does not provide feedback unless you have to phone in and to put you hold for a long period, no response from any email addresses on Supersonic's website and the only response you will get is your monthly invoice which expect to be paid for this type of service.

Why is there no permanent solution for this issue?????

We running a business and we depend on our internet connection to be stable to support our clients. MTN and Supersonic would you like it if you are offline for a few days with no feedback?????? I guess not because you would be loosing millions....

Please send me the case number, I would like to request for reimbur*****t for all the days that we have been offline.

Regards Jermaine