KZ
Kayise Z
1 reviews | Active since Jan 2017
20 Mar 2024, 18:13
Very Poor Service
I sent an email and WhatsApp for termination of their FTTH since they are more expensive compared to WebAfrica.
I haven't received any feedback.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
22 Mar 2024, 14:35Good day, Kayise,
Thank you for reaching out to Supersonic.
Kindly be advised that I will be doing a follow-up with our cancellation team, and I will revert with feedback shortly.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Kindly be advised that I will be doing a follow-up with our cancellation team, and I will revert with feedback shortly.
Kind regards,
AM
Supersonic 's reply22 Mar 2024, 14:35
Official
Good day, Kayise,
Thank you for reaching out to Supersonic.
Kindly be advised that I will be doing a follow-up with our cancellation team, and I will revert with feedback shortly.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Kindly be advised that I will be doing a follow-up with our cancellation team, and I will revert with feedback shortly.
Kind regards,
AM
KZ
Kayise Z's updateReviewer Update
02 Apr 2024, 19:08why was i not told about this on 13 March when i informed you that i was terminating the service???
Your website is not allowing me to log on. it is busy giving me an error message.
image.png 40.08 KB
Your website is not allowing me to log on. it is busy giving me an error message.
image.png 40.08 KB
KZ
Kayise Z's update02 Apr 2024, 19:08
Reviewer Update
why was i not told about this on 13 March when i informed you that i was terminating the service???
Your website is not allowing me to log on. it is busy giving me an error message.
image.png 40.08 KB
Your website is not allowing me to log on. it is busy giving me an error message.
image.png 40.08 KB
KZ
Kayise Z's updateReviewer Update
10 Apr 2024, 12:05This is the 2nd month that i have been asking Supersonic to terminate the fiber in my house but nothing has been done. Website busy giving me error messages and the WhatsApp service doesn't have a termination option. please help me!!!!!
KZ
Kayise Z's update10 Apr 2024, 12:05
Reviewer Update
This is the 2nd month that i have been asking Supersonic to terminate the fiber in my house but nothing has been done. Website busy giving me error messages and the WhatsApp service doesn't have a termination option. please help me!!!!!