JO
Josephine O
1 reviews | Active since May 2023
24 May 2023, 15:24
Very poor service
I am so disappointed with the service I have received. I place an order on 03 May and till today I do not have an active service. I had to run around following up on my order and was eventually installed 2 weeks later, since I have been waiting for activation and following up. I have spoken to 4 different agents that give me vague answers and promises to call back and here I am still waiting and unable to get assistance till today. Poor customer service and severe lack of communication.
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
24 May 2023, 16:40Please give me a moment, I will advise you shortly.
Supersonic 's reply24 May 2023, 16:40
Official
Please give me a moment, I will advise you shortly.
JO
Josephine O's updateReviewer Update
25 May 2023, 11:36I have waited longer than a moment now and spoken to 2 more agents since and here I am even more frustrated. I was assured a technician would contact me by latest this morning and still zero. Appalling service!!!
JO
Josephine O's update25 May 2023, 11:36
Reviewer Update
I have waited longer than a moment now and spoken to 2 more agents since and here I am even more frustrated. I was assured a technician would contact me by latest this morning and still zero. Appalling service!!!
