JO
Josephine O

1 reviews | Active since May 2023

24 May 2023, 15:24

Very poor service

I am so disappointed with the service I have received. I place an order on 03 May and till today I do not have an active service. I had to run around following up on my order and was eventually installed 2 weeks later, since I have been waiting for activation and following up. I have spoken to 4 different agents that give me vague answers and promises to call back and here I am still waiting and unable to get assistance till today. Poor customer service and severe lack of communication.

0
Replies (2)
Supersonic
Supersonic 's reply24 May 2023, 16:40
Official
Please give me a moment, I will advise you shortly.
JO
Josephine O's update25 May 2023, 11:36
Reviewer Update
I have waited longer than a moment now and spoken to 2 more agents since and here I am even more frustrated. I was assured a technician would contact me by latest this morning and still zero. Appalling service!!!