VERY POOR CUSTOMER SERVICE

WE BROUGHT A ROUTER FROM SUPERSONIC A WEEK AGO WHICH IT WAS DELIVERED THREE DAYS AGO WHICH IT WAS A GOOD CUSTOMER SERVICE SINCE IT WAS DELIVERED WE CONNECT IT BUT IT STILL SHOWING NO INTERNET CONNECTIONS I CALLED THEM SEVERAL TIMES BUT NO HELP WAS RECEIVED FROM THEM NOW WE ARE STUCK WITH THAT THING THAT IS NOT WORKING WE TOOK IT TO MTN STORES SINCE THE SIM CARD ON IT IS MTN NETWORK PROVEDER BUT STILL NO ONE IS WILLING TO HELP US CONNECT. PLEASE ASSIST OR HELP US TO RETURN IT SINCE IS NO USE FOR US. WE TRIED WHATS UP LINE BUT IT SEEMS THAT THIER ARE ONLY INTERESTED IN SELLING NOT PROVIDING TECHNICIAL SERVICE.