NN
Niel N
1 reviews | Active since Aug 2015
30 Oct 2020, 08:13
Very messy
What a messed up accounts department, my statement looks like a malfunction. 4 x Topup transactions, never received the topup data, and now you call and call, and hold. And hold. And then a consultant asks you to resend the same documents again, and again promises to respond, and again nothing. Come on Supersonic, do you want the business??
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Replies (5)0
Replies (5)
Supersonic 's replyOfficial
30 Oct 2020, 10:51Good day Niel, we are sorry to hear of the inconvenience your experienced. We have sent your details to the Manager and Supervisor of the Accounts department and requested that they ensure your accounts / billing concern is resolved with you.
Best regards,
Supersonic 's reply30 Oct 2020, 10:51
Official
Good day Niel, we are sorry to hear of the inconvenience your experienced. We have sent your details to the Manager and Supervisor of the Accounts department and requested that they ensure your accounts / billing concern is resolved with you.
Best regards,
NN
Niel N's updateReviewer Update
30 Oct 2020, 21:01So....
After your public message above:
NOT RESOLVED. I Have now dealt with two more persons today, one promising to send me a mail on which I need to respond by sending bank statements, again, and that she will call me back TODAY. NO EMAIL, NO CALLBACK.
The second, on Facebook, recons I need to send another mail with the same info, again, 5th time.
Come on Supersonic, are you not imbarraced?
Anyone reading this, feel free to contact me for a reference of supersonic's service.
Take this as my calendar month's notice.
After your public message above:
NOT RESOLVED. I Have now dealt with two more persons today, one promising to send me a mail on which I need to respond by sending bank statements, again, and that she will call me back TODAY. NO EMAIL, NO CALLBACK.
The second, on Facebook, recons I need to send another mail with the same info, again, 5th time.
Come on Supersonic, are you not imbarraced?
Anyone reading this, feel free to contact me for a reference of supersonic's service.
Take this as my calendar month's notice.
NN
Niel N's update30 Oct 2020, 21:01
Reviewer Update
So....
After your public message above:
NOT RESOLVED. I Have now dealt with two more persons today, one promising to send me a mail on which I need to respond by sending bank statements, again, and that she will call me back TODAY. NO EMAIL, NO CALLBACK.
The second, on Facebook, recons I need to send another mail with the same info, again, 5th time.
Come on Supersonic, are you not imbarraced?
Anyone reading this, feel free to contact me for a reference of supersonic's service.
Take this as my calendar month's notice.
After your public message above:
NOT RESOLVED. I Have now dealt with two more persons today, one promising to send me a mail on which I need to respond by sending bank statements, again, and that she will call me back TODAY. NO EMAIL, NO CALLBACK.
The second, on Facebook, recons I need to send another mail with the same info, again, 5th time.
Come on Supersonic, are you not imbarraced?
Anyone reading this, feel free to contact me for a reference of supersonic's service.
Take this as my calendar month's notice.
NN
Niel N's updateReviewer Update
12 Nov 2020, 13:07Still nothing.
Supersonic??????????????? Hello? Can I get feedback?
Supersonic??????????????? Hello? Can I get feedback?
NN
Niel N's update12 Nov 2020, 13:07
Reviewer Update
Still nothing.
Supersonic??????????????? Hello? Can I get feedback?
Supersonic??????????????? Hello? Can I get feedback?
NN
Niel N's updateReviewer Update
17 Nov 2020, 14:33Still nothing!!!!!!!!!!!!!!!!!!!!
#supersonicisuseless
#supersonic
#isp
#supersonicisuseless
#supersonic
#isp
NN
Niel N's update17 Nov 2020, 14:33
Reviewer Update
Still nothing!!!!!!!!!!!!!!!!!!!!
#supersonicisuseless
#supersonic
#isp
#supersonicisuseless
#supersonic
#isp
NN
Niel N's updateReviewer Update
22 Nov 2020, 16:57And still waiting, have spoken to several people since last communication, every one of them asked me to again send the proof, every one then never got back to me. I bet you my salary I have sent the info more than 50 times already. No response. Im coming to see you at the call centre this week.
NN
Niel N's update22 Nov 2020, 16:57
Reviewer Update
And still waiting, have spoken to several people since last communication, every one of them asked me to again send the proof, every one then never got back to me. I bet you my salary I have sent the info more than 50 times already. No response. Im coming to see you at the call centre this week.