YD
Yusuf D
1 reviews | Active since Apr 2022
24 Jun 2022, 15:31
Very frustrating
My last review was on the 15th of June.I ordered a flte router on 9th of June and payment was made the same day.Payment was only allocated 18th of June.After numerous of follow ups on whatsApp and phone calls,all I hear is a request has been send through or it's been escalated.Nobody can tell me when I'm getting to the router.Online you say 3-5 days once payment has been made,well it's been 16 days already.All I need is someone to tell me when I'm getting the router please.
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Replies (2)
Supersonic 's replyOfficial
24 Jun 2022, 15:43We humbly apologize for the inconvenience caused. Kindly forward us a direct message so we can assist further.
Supersonic 's reply24 Jun 2022, 15:43
Official
We humbly apologize for the inconvenience caused. Kindly forward us a direct message so we can assist further.
Supersonic 's replyOfficial
24 Jun 2022, 15:53Good day, Yusuf,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our Project Management Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our Project Management Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance.
Kind regards,
AM
Supersonic 's reply24 Jun 2022, 15:53
Official
Good day, Yusuf,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our Project Management Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our Project Management Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance.
Kind regards,
AM