Very frustrated and poor service

My last review was in October 2022 where I complaint about the billing department.In September I was told I was behind for August,I made two payments in September and debited my account and send proof of payment to 7 different agents who each other for not attaching payments.Sounds fami**** Supersonic , well nothing has changed.After my last review I got a call the very next day where you guys apologies and don't need to pay for November and payment will be allocated and attached to November month.Guess what,I got an email from your billing department for Novembers payment.I need this sorted out once and for all.I had issues with you since day one.