mM
mduduzi M
1 reviews | Active since Mar 2014
26 Jul 2023, 14:19
Very dissapointed
Your consultant are trying yo help but there help is not taking me anywhere im very dissapointed, call in asking to reconnect and she send a link and the payfast number, good enough i made the payment and im still waiting yo be reconnected and getting username and password
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
26 Jul 2023, 14:29Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply26 Jul 2023, 14:29
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
mM
mduduzi M's updateReviewer Update
26 Jul 2023, 14:38I have this statement enough for the past few day, its either i get my refund or connected nor later than today.
mM
mduduzi M's update26 Jul 2023, 14:38
Reviewer Update
I have this statement enough for the past few day, its either i get my refund or connected nor later than today.
mM
mduduzi M's updateReviewer Update
27 Jul 2023, 18:41Please sort this out.
This 2 Vr numbers apparently there both registerd to my name
1st vr is credited for service of which I havent received
Vr-**********56
This vr number is not credited but its installed in my house.
Vr-**********33
The ISP reply was that there waiting for vumatel to reply and today its the 4th day busy communicating with both companies.
Earlier this morning a consultant from vuma called and she said shes gonna fix this problem even now I'm still waiting.
This 2 Vr numbers apparently there both registerd to my name
1st vr is credited for service of which I havent received
Vr-**********56
This vr number is not credited but its installed in my house.
Vr-**********33
The ISP reply was that there waiting for vumatel to reply and today its the 4th day busy communicating with both companies.
Earlier this morning a consultant from vuma called and she said shes gonna fix this problem even now I'm still waiting.
mM
mduduzi M's update27 Jul 2023, 18:41
Reviewer Update
Please sort this out.
This 2 Vr numbers apparently there both registerd to my name
1st vr is credited for service of which I havent received
Vr-**********56
This vr number is not credited but its installed in my house.
Vr-**********33
The ISP reply was that there waiting for vumatel to reply and today its the 4th day busy communicating with both companies.
Earlier this morning a consultant from vuma called and she said shes gonna fix this problem even now I'm still waiting.
This 2 Vr numbers apparently there both registerd to my name
1st vr is credited for service of which I havent received
Vr-**********56
This vr number is not credited but its installed in my house.
Vr-**********33
The ISP reply was that there waiting for vumatel to reply and today its the 4th day busy communicating with both companies.
Earlier this morning a consultant from vuma called and she said shes gonna fix this problem even now I'm still waiting.